Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: November 2023

1. General Questions
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2. Functionality and Features
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3. Compatibility and Usage

1. General Questions

What is MiO Smart Ring?

The MiO Ring is an intelligent wearable crafted to monitor and assess different facets of health and well-being. Worn like a conventional ring on the finger, it employs sensors to track metrics like heart rate, heart rate variability (HRV), sleep quality, activity levels, and body temperature. This innovative device offers valuable insights into sleep patterns, stress levels, recovery, and overall wellness, empowering users to make informed choices regarding their health and lifestyle.

Does it have a display screen?

No, the MiO Smart Ring does not have a display screen. It connects to your smartphone via Bluetooth to display the data on the accompanying app.

Do I need to wear the ring on my index finger?

No, you do not need to wear your ring on your index finger. As the MiO ring uses high precision sensors, the ring can be worn on your ring, middle or index finger.

Is it water-resistant?

Yes, the MiO Smart Ring is water-resistant, to a distance of 50m.

Can I wear it while swimming?

Yes, the MiO Smart Ring is designed to be worn during swimming, showering, diving and other water activities.

What sensors does the MiO ring have?

The MiO ring is equipped with an array of sensors to provide comprehensive health monitoring. These include a green LED for optical heart rate sensing, a red LED for blood oxygen levels, an infrared photoplethysmography (PPG) sensor for vascular health assessment, skin temperature sensors for thermal regulation tracking, a photodiode for light detection, and 3D accelerometers for activity tracking. Together, these sensors enable the MiO ring to capture vital data on heart rate, blood oxygenation, sleep quality, activity levels, and overall wellness, offering users a detailed and holistic view of their health metrics.

Is it hypoallergenic?

Yes, the Mio smart ring is hypoallergenic.

Does it have a GPS feature?

Yes, the MiO Smart Ring does not a built-in GPS when using the MiO App.

How do I charge the MiO Smart Ring?

The MiO Smart Ring comes with a wireless charging dock. Simply place the ring on the dock and connect it to a USB power source using the provided cable.

Is it compatible with iOS and Android devices?

Yes, the MiO Smart Ring is compatible with both iOS and Android devices.

Can I share my MiO Data with Apple Health or Google Health Connect?

Yes! You can share your data with other health apps.

Can I receive notifications when the battery is low?

Yes, the MiO Smart Ring provides notifications when the battery is running low and needs a charge.

Can the MiO Smart Ring be used without a smartphone?

The MiO Smart Ring requires a smartphone to sync data, but it can track your data independently without a smartphone. It has onboard storage that can store your data for up to 7 days.

Can the MiO Smart Ring be used as a standalone device?

The MiO Smart Ring relies on a connected smartphone to provide data and features and is not intended as a standalone device.

What is the MiO Ring made from?

Crafted from durable titanium with a PVD coating, the MiO ring is hypoallergenic and designed to withstand daily wear.

What are the MiO Ring Options and Sizing? 

The MiO ring measures 7.9mm in width and 2.8mm in thickness, comparable to the size of a wedding band, with options available in sizes 6 through 13. Special ordes are available for smaller and larger sizes. The ring weighs between 4 to 6 grams (depending on size), is lighter than traditional rings, and comes in Silver, Black, Gold, and Rose Gold.

2. Functionality and Features

Is having the MyMiO Premium Membership necessary to access and view my data?

No. We offer a starter membership option which is FREE and provides you with access to all of your data on your mobile app. Premium membership options are available to suit your needs and are available at an additional cost. 

How do I access my data?

You can access your data via the MiO Smart Ring App.

How accurate is the heart rate monitoring feature?

The heart rate monitoring feature in the MiO Smart Ring is highly accurate due to its advanced sensor technology.

Can it track sleep patterns?

Yes, the MiO Smart Ring can track your sleep patterns, including the duration and quality of your sleep

How long does the battery last?

The battery life of the MiO Smart Ring varies depending on usage, and can last for up to seven (7) days on a single charge.  The battery life decreases when health tracking features are set to frequent intervals, and alerts are provided within the app.

Can the MiO Smart Ring provide insights into sleep and how to improve my sleep?

The MiO Smart Ring provides a comprehensive overview of your sleep, including the time you were asleep and the quality of your rest. This data helps you understand how much sleep you're getting and the quality of your sleep, empowering you to make lifestyle changes that improve your sleep patterns.

Can I set goals and track my progress?

Yes, the MiO Smart Ring allows you to set goals and track your progress towards them using the accompanying app.

Can it track different types of exercises?

Yes, the MiO Smart Ring can track various types of exercises, including walking, running, swiming and cycling.

Does it store data if I don't have my phone with me?

Yes, the MiO Smart Ring stores your data for up to 7 days and automatically syncs your data when your mobile phone is within range.

Can the MiO Smart Ring monitor blood oxygen levels?

Yes, the MiO Smart Ring can continuously monitor blood oxygen levels.

Can the MiO Smart Ring provide insights on physical recovery?

Yes, the MiO Smart Ring provides insights into physical recovery based on various health, activity and sleep metrics via the daily readiness score.

Does the MiO Smart Ring require an internet connection?

The MiO Smart Ring does not require an internet connection but may require a connection to sync data.

Can I share my data with my healthcare professional?

Yes! The MiO Ring app allows you to share your sleep data with your healthcare professional.

Is the MiO Smart Ring available in different sizes?

The MiO Smart Ring comes in eight (8) different sizes. Special order sizes are also available. Please contact us to arrange your specific size.

3. Compatibility and Usage

Is the MiO Smart Ring suitable for people with allergies?

The MiO Smart Ring is made of anti-bacterial stainless steel, making it suitable for most individuals.

Is the MiO Smart Ring suitable for people with medical conditions?

The MiO Smart Ring is generally suitable for most individuals, but if you have specific medical conditions, it is recommended to consult with a healthcare professional.

Does the MiO Smart Ring have a companion mobile app?

Yes, the MiO Smart Ring has a companion app that connects to your smartphone via Bluetooth.

How does the MiO Smart Ring connect to a smartphone?

The MiO Smart Ring connects to a smartphone using Bluetooth technology.

 Is the MiO Smart Ring covered by a warranty?

The warranty coverage for the MiO Smart Ring is 12 months, please review the warranty in the user manual, which is available online.

Is there a customer support team available for the MiO Smart Ring?

Yes, there is a customer support team available to assist with any questions or concerns regarding the MiO Smart Ring.